FAQs
 
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1. DELIVERY/SHIPPING FOR STORE ITEMS:

Delivery/shipping price stated at checkout is standard delivery. You may change shipping options at the checkout to include tracking and/or express if desired. 


Estimated* shipping times: 

Domestic Standard & Registered: 2-6 business days
Domestic Express: Next business day for metro areas, otherwise 1-2 business days
International Standard & Registered: 10+ business days
International Express: 2-4 business days for metro areas, otherwise 4-6 business days

*Please note these are only estimated times given by Australia Post, therefore I am not in control of any delays that may occur with the courier.


2. RETURNS FOR STORE ITEMS: 

I always ensure I list and mail items in original manufactured condition, and I use padded bags for items needing protection. I also provide you the option of tracking as a precaution you may want. Therefore, I cannot be responsible for reimbursing any items lost, stolen, or damaged in the mail once shipped. Please also ensure your address is correct as I cannot reimburse items sent to incorrect addresses given to me. Thanks!


3. WHOLESALE ORDERS FOR STORE ITEMS:

Will be available soon


4. COMMISSIONS / CUSTOM ILLUSTRATIONS

Please email loverlyboness@gmail.com with your enquiry


5. PHOTOGRAPHY ENQUIRIES

Please email nicolle.joreen@gmail.com with your enquiry